Return & Refund Policy

We want you to be 100% satisfied with your purchase from Violen.
If, for any reason, you’re not happy with your order, please contact us within 14 days of receiving it.

To qualify for a return:

• The product must be unused and in its original packaging.

• Proof of purchase is required.

Once the returned product is received and inspected, we’ll notify you of your refund approval.
Refunds (if applicable) will be issued to your original payment method.

Please note: Shipping fees are non-refundable.

If you received a damaged or wrong item, please contact us immediately and we’ll arrange a replacement or refund.